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Postage and Handling

Goods will be sent on the next working day after payment clears, (if they are in stock). If any items are out of stock, we will notify you of the expected delivery date and hold or refund your payment. You choose.

New Zealand Delivery

We offer a 1-3 working days Express Post courier service to the main centres in NZ once payment has cleared. Pick ups and deliveries are made Monday to Friday only so allow and extra 2-3 days if you place your order over a weekend. Allow for 2-3 working days for outlying and rural delivery areas. Discreet packaging assured, your parcel will arrive in an unmarked courier bag, we put a return address only on the bag and DO NOT include our business name.

If you have not received your parcel within 5 days of placing your order, when you have paid by credit card or direct credit, please contact us immediately at info@dvice.co.nz so that we can track the item.

If you have paid by direct credit, we must have received the payment into the D.VICE bank account before the goods will be sent out. It can take 2-3 working days before the funds appear.

If there is likely to be a delay you will be notified immediately.

Please note, for payment by cheque there is a 6 working day clearance time, from the time we receive the cheque, before your order will be sent out. This can take over 10 days from the time you send the cheque. Cheques can be posted with your order to D.VICE PO Box 27 548 Wellington 6141.

Within NZ, postage and handling charge is NZ$9.99. 

International payments (when not using a credit card)

Payments from outside of New Zealand can be made via telegraphic transfer directly into the D.VICE account. Please note as well as attracting a telegraphic transfer fee from your own bank, there is an NZD $20 fee charged by our receiving bank which you must pay. Please add this amount to your total order BEFORE you make the payment to avoid additional extra costs. We recommend you contact us at before making the TTF.
D.VICE
KiwiBank Marion Sq
Account: 38 9005 0794496 00

Worldwide Special Delivery Charges

Body Jewellery
For orders of Body Jewellery only postage and handling is free anywhere in the world for up to three items of body jewellery. Where body jewellery is ordered with other products there will be no freight charge for the body jewellery component of the order for up to three items of body jewellery.

Gift Vouchers
For orders of gift vouchers only postage and handling is free anywhere in the world for any number of gift vouchers.

Gift Boxes
Postage and handling for gift boxes worldwide is based on the size of the box.

International Delivery

International orders, where delivery is outside New Zealand, attract airpost international postage rates. Delivery times anywhere in the world are approximately 4 - 12 days. Please see below for airpost international rates.

Please Note

For any orders which are not described in this postage and handling page, D.VICE reserve the right to charge on an individual case-by-case basis. D.VICE will contact you to advise of alternative freight prices before sending out your order. You will usually be contacted via email. Examples of orders which may attract an individual freight price charge include, but are not restricted to, unusually large orders or orders which contain more than three jewellery items.

Approximate International Delivery Rates

Airpost International Base cost Each Additional Item
Australia NZ$15.00 (up to 3 items)
(approx. US$7.50)
NZ$3.00
(approx. US$1.50)
New Zealand NZ$9.99 (up to 3 items)
(approx. US$5.00)
NZ$1.50
(approx. US$.75cents)
North America NZ$23.00 (up to 3 items)
(approx. US$12.00)
NZ$6.50
(approx. US$3.25)
UK/Europe NZ$32.00 (up to 3 items)
(approx. US$16.00)
NZ$7.00
(approx. US$3.5)
East Asia NZ$23.00 (up to 3 items)
(approx. US$11.50)
NZ$6.50
(approx. US$3.25)
South Pacific NZ$14.00 (up to 3 items)
(approx. US$7.00)
NZ$3.00
(approx. US$1.5)
Rest of the World NZ$31.00 (up to 3 items)
(approx. US$15.5)
NZ$6.50
(approx. US$3.25)

CONTACT DETAILS:

NZ Toll Free: 0800 SEXTOYS or 0800 739 8697

Phone: (+64) 4 380 0120

Fax: (+64) 4 380 0121

Email: info@dvice.co.nz

Mail: PO Box 27548, Wellington 6141, New Zealand

SEX TOY PARTY ENQUIRIES:

Phone: 0800 SEXTOYS

Email: party@dvice.co.nz