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D.VICE shopping information

Privacy Policy

At D.VICE we believe in your right to privacy. this is very important to us and all D.VICE staff understand the importance of your right to confidentiality. This means we won't sell or exchange your name or any other information about our online customers with other companies or organisations.* That's a promise.

The D.VICE Newsletter
If you have joined the D.VICE email newsletter list we do send out regular emails (once a month max) to let you know about the hottest new gear and special offers. You can also go in the draw to win $500 of sex toys. If, for any reason you would like to be removed from our email list, you can select the unsubscribe link on the newsletter. If you are having problems with this, please contact us.

Discreet Delivery
All orders sent out by D.VICE are in courier bags or packages that do not include our business name. They do have our return address on them in case the package does not reach it's destination properly. 

Our privacy policy
We recognise and respect your privacy. We do collect anonymous data about how people use our site to help us improve the site. When we collect personal information (through email or forms) it is stored securely and only used for the purpose it was collected for. Any data collected is used only by approved staff. We will never sell your information.

If you have any questions about our privacy policy please contact us.

Cookies are used by many websites to collect information on visitor activity. For example, which pages are visited, in what order and where visitors come from. This anonymous aggregated information is used to improve the performance of the site and make it easier to use.

There are two types of cookies that we use:

  • A persistent cookie remains on your computer between visits to our site. It doesn't identify you personally, but lets us know that you have visited our site before.
  • A session cookie only remains on your computer while you are visiting our site

We do not use cookies to collect or store personal data and we do not share our cookies with other websites.

As a user you can have complete control over how your computer handles cookies by changing the settings in your browser (e.g. Internet Explorer, Safari, Firefox, etc.).

Personal Information
Personal information is only collected from you to process orders or other transactions, or when you choose to sign up to the newsletter. Any personal information you send us via email, online forms or other communication is stored securely and will not be used by anyone other than authorised staff.
Like any personal information collected on this website, we will only use for information for the intended purpose, for example to process your order and ensure its safe and secure delivery.

If you have any questions about this privacy policy, or anything else, please  contact us.

*Where fraudulent or criminal activity has occurred D.VICE may be required to provide information to relevant authorities. In this instance we will provide only the information required.





NZ Toll Free: 0800 SEXTOYS or 0800 739 8697

Phone: (+64) 4 380 0120

Fax: (+64) 4 380 0121


Mail: PO Box 27548, Wellington 6141, New Zealand


Phone: 0800 SEXTOYS